In case of having issues with the reception in the model it is needed to walk through several points step by step. Please find below a guideline for this.
In most cases there has been no issue with the VBar Control nor the VBar itself - most issues were reasoned by the model. So please take time and check the points below step by step. In case of sending in a VBar you might also be asked by our service about this list.
So - if you have entries like "packet lost" or "failsafe" in the log we need to dive in. Especially when the "failsafe" message occours in the same log as the flight started - the connection from the model to the radio was still alive, so something disturbed the reception inside the model.
Most issues are reasoned by static glitches or defective motor/cable insulation here. Especially together with humidity and belt driven helis wer urgently need to check the model first.
Please do the following tests and keep a eye on your safety especially when doing tests while the model is running.
The steps below are based on a VBar Control touch / EVO and a VBar EVO. VBar NEO has a little bit different RX panel but works too. VBar Control classic unfortunately does not have the capability to dive that deep into the RX signals, here we use the standard panel for the range check.
Please do this range checks, have a look especially at the "lost packet" Value. It should show >90 Packets receiving. Check the log also for messages during this runs.
Link to the Range Check Article
First check - Model is not running - we can detect a basic issue in receiving here.
Second check - unmount all Blades - run the model while doing the test - we can probably detect a static issue here. Please do a couple of runs, consider the different humidity on different days.
Third check - with blades, keep safety! - run the model while doing the test - we can probably detect a defective motor insulation here. Please do a couple of runs, consider the different humidity on different days.
Bench tests with a multimeter (belt drive) - here we check the electrical connection between the regarding parts to avoid static hits (belt driven helis).
Visual Bench tests - here we check all wirings manually
Bench tests with a multimeter / insulation tester - here we check the insulation. Consider it might require a high test voltage - and sometimes you have to ask a local electrician for this test. Test the motor only - don't have a ESC connected here.
Motor Insulation Check
Filing a service case - if you have a result which points to the VBar