Device and license management

For security reasons we will limit the firmware download to 3 downloads within 24 hours. As we don't want to built up too high hurdles for our customers we realized a kind of "self enabling" which allows the customer to enable the download itself until a maximum value will be reached.

If you want to download a firmware please do as follows:

  1. Get (if not already done) a click here >> Mikado ID  << click here- Best would be to use the same mail adress as used for Pro purchase
  2. Log into this site, see login at the right top corner
  3. On the left side you may have a additional Menue with the following options:
    - My Account (login changes must be done in the Mikado shop using a Mikado ID)
    - VBar registration (unregistered devices)
    - VBar service form (fill out and submit before sending in a device - for every VBar)

    - My devices overview of registered VBars with icons to click for:
          - Options (firmware) display for this VBar
          - Name your VBars
          - VBar service form (prefilled for this VBar)
          - Mailbox (for communication due a service case for this VBar)
          - VBar license key request (enabling firmware download for this VBar)
          - VBar transfer (ownership change for this VBar)
          -  Add VBar service firmware (for event log and Express)

    - Mailbox (for communication due a service case for all devices and RMA)
  4. For updating your VBar always use the latest PC software
  5. If you have messed up page languages please go to "my Account" - "Edit" and set the language to English.

All Steps will be explained in the menu sites. Having any questions, please contact

Many thanks for your understanding.